FAULTY ITEM CLAIM FORM

The below form has been designed to help you register and submit a faulty product claim.

Please note, we no longer require items to be physically sent back to us, unless we specifically ask you to.

Once your claim has been received, we aim to process the claim and reply to you with our solution within 48 hours.

Please complete all the fields below, then press the submit button at the bottom of the page.

Company Name:

Contact:

Branch If Applicable:

Email:

Phone:

Your Own Reference:

Date:

Code / Description:

Your Original DAB Invoice Number:

Fault: (please select an option)

Upload a video of the fault:

Additional Notes:

Upload Photo of pump label:

Upload photo of complete pump:

Upload a copy of your own paperwork:

Warranty Option 1:

Request for Warranty Replacement

Warranty Option 2:

Request to return item for Inspection. Please send me an official returns number reference.

Chargeable Repair Request:

I would like to send my faulty item back and receive a quotation for repair. Please send me an official returns number reference.

*Once we have received your completed form above.

We will evaluate your claim in full and write back to you with our conclusion.